Conditions of Return

For all our products at Faheem-Perfumes, free return is guaranteed if notified within seven days from the product delivery in accordance with all the below conditions is met completely.

• Returns on products can be either meant for replacement or refund.
• No refunds will be applicable for international orders after shipping the orders.
• Return of our product(s) is only available of fragrances, and not to beauty products.
• Return of product(s) is only applicable in case of mismatch or manufacturing defect.
• The item(s) returned should not be opened or used and must come with the original packaging along with any sampling pieces or manuals that come with it and all the V-Perfume tags attached.
• If the item is found to be used cash refund is not possible.

How Do You Receive a Refund

• For online prepaid, credit charge of 2.5% percent of the total order value will be deducted if cancelled upfront without any reason and if shipped and returned AED 25 will be deducted for courier charges.
• For COD customers, refund will be credited in the Faheem Perfumes E-wallet. If cancelled upfront without any reason and if shipped and returned AED 25 will be deducted for courier charges.
• It takes 7 to 10 days for a refund in credit card. Wallet refund will be done within a working day upon the order's return to the warehouse.

Payment Method, Refund Method, Refund Time

Payment Method

Cash on Delivery/Pay Online

Pay Online

Refund Method

E-Wallete

Credit Card

Refund Time

1 Working Day

7 to 10 Days